Scheduling issues

Incident Report for GoodTime

Postmortem

Ongoing memory issues with the new scheduling service due to increased usage. The team redeployed the service to clear memory and is working on a long term fix.

Posted Apr 22, 2023 - 20:38 PDT

Resolved

This incident has been resolved.
Posted Mar 15, 2023 - 10:32 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 15, 2023 - 10:08 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 15, 2023 - 10:03 PDT

Update

We are continuing to investigate this issue.
Posted Mar 15, 2023 - 09:44 PDT

Investigating

Some customers are reporting difficulties with scheduling. We are investigating the issue.
Posted Mar 15, 2023 - 09:13 PDT
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