Greenhouse slow load times

Incident Report for GoodTime

Resolved

This incident has been resolved.

Posted Aug 11, 2022 - 11:33 PDT

Update

We have implemented further updates and speeds should be back to normal for all users. We will continue to monitor the situation.

Posted Aug 11, 2022 - 11:22 PDT

Monitoring

A fix has been implemented and we are monitoring the results. Greenhouse users should perform a hard refresh on their browser window before attempting to move candidates from Greenhouse into GoodTime. We will continue to monitor the situation.

Posted Aug 11, 2022 - 10:19 PDT

Identified

We have identified the issue and are implementing a fix now. GoodTime Meet is not impacted by this.

Posted Aug 11, 2022 - 09:47 PDT

Investigating

Some Greenhouse users in GoodTime Hire are noticing slow load times. We are investigating the issue now and will provide updates as soon as we have them. *GoodTime Meet is not impacted.*

Posted Aug 11, 2022 - 09:23 PDT